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Insurance documentation

Clear project records for your insurer.

Photos, relevant readings and a written scope help explain the damage and the proposed restoration work. We can discuss the records available for your project and the information your insurer requests.

Your insurer reviews coverage and payment. Confirm the agreed work, billing arrangements and any amount you may owe before authorizing work.

Our role

Document the work. Keep responsibilities clear.

01

Record conditions

Discuss photos, observed damage and readings relevant to the assessment.

02

Agree the scope

Review the proposed restoration, estimate, access requirements and work exclusions.

03

Track the work

Ask how progress and any changes to the agreed scope will be documented.

04

Review the records

Keep the agreed scope, work records and invoices for your own records and insurer.

Before authorizing work

Understand the scope and payment terms.

Ask which work is proposed, what is excluded and how additional work would be approved. Discuss direct billing only as an arrangement to be confirmed for your project.

What to expect during restoration →
  • 01 Written scope and estimate
  • 02 Coverage questions for your insurer
  • 03 Billing and payment responsibilities
  • 04 Approval process for scope changes
Common questions

Restoration records and your claim.

Does contacting Paramount open an insurance claim?
No. Contacting us is a request to discuss restoration help. Ask your insurer or agent how to report the loss and obtain a claim number. Our restoration records can support your discussion with them.
Is the restoration work covered?
Coverage depends on your policy, the cause of the damage and your insurer’s review. We can discuss documentation for the restoration work. Confirm billing arrangements and any amount you may owe before authorizing work.
Will I only need to pay my deductible?
That cannot be assumed. Your responsibilities depend on the policy, coverage decision, agreed work and payment terms. Confirm any deductible, uncovered work and other amounts before authorizing the scope.
Can you guarantee approval or a payment amount?
No. The insurer determines coverage and claim payment. Photos, readings and a written scope describe the restoration work; they do not guarantee approval or resolve a coverage dispute.

For general background, see NAIC homeowners insurance information. Discuss your own policy and claim with your insurer or agent.

Need restoration help?

Let's discuss the next step.

On-site project photos