Insurance · We handle it

We speak your insurer's language so you don't have to.

A restoration claim lives or dies on documentation. From the first photo to the final invoice, we build the file your carrier needs, and bill them directly.

Start a claim Call (786) 602-2217

01, How a claim works

Four steps, and we lead each one.

Document the loss

Photos, moisture readings and a written scope captured the moment we arrive.

File & coordinate

We help you open the claim and coordinate directly with your adjuster.

Mitigate & restore

We do the work to standard while keeping the carrier updated with evidence.

Bill the carrier

We invoice your insurer directly, you handle your deductible, not the paperwork.

02, What we document

The evidence adjusters approve.

Underpaid and denied claims usually come down to thin documentation. We over-document on purpose.

Read: does insurance cover mold?

→ Time-stamped photos of all damage
→ Moisture & thermal readings, logged daily
→ Line-item scope & estimate
→ Drying logs to verified dry standard
→ Before / after records of every area

04, Common questions

Claims, answered.

Should I file the claim before I call you?

Either order works. Many homeowners call us first, we document the loss, then help you file with stronger evidence. The one thing not to do is wait: mitigation needs to start fast.

Will you bill my insurance directly?

Yes. In most cases we invoice your carrier directly, so you're responsible only for your deductible. We'll confirm the details once your claim is open.

What if my claim is denied or underpaid?

Strong documentation is the best defense, and it's where we focus. If a dispute arises, our photos, moisture logs and detailed scope give you the evidence to push back.

Do you work for me or the insurance company?

For you. We're an independent restoration contractor hired by the policyholder. Our job is to restore your property and document it honestly, not to minimize the carrier's payout.